Did you have a good experience with us?
FANTASTIC SERVICE AND EXTREMELY FAIR PRICING WHEN SELLING GOLD.
MUST SEE IN LAKE COUNTRY AREA!
Absolutely wonderful work. I had a broken prong. They replaced the center head. I have had work done on the head from the original designer, but it was never done as well as this. The store is beautiful and reasonable. You can see the pride, in the work that they do. This is now my jeweler.
From the minute I enter the your store you made me feel welcome Jennifer was so helpful and knowledgeable with my jewelry. My repair on my ring was done very fast and it looks beautiful!!
Everyone on your staff is very friendly and knowledgeable!! Joe Barnes is wonderful too!! Thank yo so much!!
Awesome store...Jessica is best..she helped me to design a one of a kind wedding ring, and it turned to be fabulous!
I worked with Jessica to find an engagement ring. I was very impressed with the service. There was never a time where I felt like I was getting a sales pitch. I originally went only to get ideas but went back because of the service. Jessica really took the time to figure out exactly what we wanted. And even though it took multiple changes help me to customize the perfect ring!
It is a wonder experience every time we go into Barnes Jewelry. This is a beautiful store with an extremely large selection to choose from. The staff is very knowledgeable and a pleasure to work with. Dave M
Great staff, so helpful and knowledgeable. Repairs done quickly and at a fair price.
What an amazing experience I had dealing with your jeweler Jennifer. She did an amazing job and went way above and beyond getting my order in store. I’ll be a customer for life!!! I couldn’t have asked for a better jeweler and experience, so thank you!
The staff at Barnes Jewelers are all extremely helpful, knowledgeable, and courteous. I took a damaged ring in that was purchased elsewhere. I arrived at the store about 20 minutes before closing.
They took extra time to explain to us things about this ring that we didn’t know- even though they didn’t sell it to us. They gave us several options and we were able to leave with some peace of mind, and a beautiful solution. By the time I left the store it was 30 minutes past closing time. They never made me feel rushed.
I have taken several pieces to Barnes and have never been disappointed.
I will recommend Barnes Jewelers to everyone!
Jennifer was very patient and helpful as we worked together to design a new engagement ring and wedding band to commemorate our 30th anniversary. She clearly listened to my preferences and made sure every detail was perfect.
I love my new rings and my husband beams when he sees me wearing them. As a bonus, the finished products were delivered about 2 weeks ahead of schedule!
Thank you for making this process so much fun.
We do all of our fine jewelry purchases and maintenance at Barnes. They are a wonderful trusted family business and treat us like family. Thanks so much.
This wasn’t my first visit to Barnes... it certainly won’t be my last. My husband surprised me with a beautiful jade ring (35th Anniversary) that was from the estate section of the store. 100+ years, gorgeous but a little too small. I brought it in today for sizing and was told 4 days and it would be ready. Well, the goldsmith overheard me tell one of the ladies that it’s too bad I couldn’t take it on a trip with me the next morning and he came out and promised he could have it ready in 4 hours. That was the most thoughtful customer service I’ve ever received and my husband will be thrilled when he notices that I’m wearing the ring on our trip! Thanks to you all at Barnes Jewlers!
Jessica Barnes assisted me and did an outstanding job. She is friendly, courteous, and VERY knowledgeable. I am SO excited to be picking up my ring with a beautiful new emerald set in it later this week. Thank you, Jessica.
Wow, where do I even start!?
About 2 months ago I placed an order at a large corporate jewelry store ( I’ll leave unnamed). Upon placing the order the saleswoman told me I would be notified in about 6-8 weeks when the “special order” arrives in store. At 7 weeks I received a call telling me that my ring has arrived, but unfortunately they received the wrong ring. My heart sank when they told me I would have to wait another 6-8 weeks for new ring to arrive, and then another couple days for them to put it together. I had made plans to ask the girl of my dreams to marry me the following week after I was originally supposed to receive the ring, so needless to say I was devistated . After telling my father my situation he immediately referred me to Barnes. This was the greatest advice I had ever received! Within 1 hour I was at the store speaking with Rita, telling her my situation. She showed me some rings, (all of which looked amazing) and I found the exact ring I had pictured in my head. She paired it with the most beautiful diamond that I’d ever seen, and told me she could have it ready within the week. Two days later my phone rang, and to my amazement it was Rita telling me that they had finished my ring early. She was a life saver! The ring is stunning, and I couldn’t be happier. To Rita, and the entire staff I say THANK YOU! You turned a devistating moment into the greatest twist of fate I could have ever hoped for! Barnes has gained a life long customer in me!
My husband and I had our rings created by Barnes Jewelers. The end results are constantly getting praises. The process was easy, exciting, and surprisingly affordable. The next design we want created will be coming from Barnes.
I could not be happier with my experience. I had ordered a ring from another jeweler out of state. Even though I ordered the correct size it came a 1/2 size to small. Barns was able to resize my ring for me at a reasonable cost and in less time then anticipated. I will absolutely be using them in the future for any and all of my jewelry fixing.
I can’t say enough about this family owned and operated jewelry store! 20 years ago my husband and I purchased our wedding rings from here and all these years later we are still greeted with smiles and awesome service. Jennifer helped me pick out my new dream diamond. It was a wonderful experience, no pressure and she really helped me focus in on what I really wanted! Thank You I smile everyday wearing it!
The Oconomowoc location was very courteous and helpful today. ☺️ Amazing customer service! I would highly recommend!
Very helpful and professional. I trust them with my jewelry. My ring came back early from repair! Looked new! Thank you!
Recently brought in a necklace to find out more about it and ended up opting for a verbal and written appraisal. All of the staff were extremely friendly, helpful and knowledgeable. Barnes will definitely be my store of choice for any future jewelry needs!